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Privacy Policy

A legal disclaimer

1. Introduction

Your privacy is very important to me. This privacy policy explains how I collect, use, and protect your personal information when you visit this website or contact me regarding counselling services.

I am committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who I Am

Jill Scott
Integrative Counsellor and Psychotherapist
Jill Scott Counselling and Psychotherapy
Email: jillscottcounselling@gmail.com
Phone: 07591569501

I am the data controller responsible for the personal information you provide.

3. What Information I May Collect

If you contact me through this website, by email, or by phone, I may collect:

  • Your name

  • Email address

  • Telephone number

  • Any information you choose to share about why you are seeking counselling

If you become a client, additional information will be collected and explained in a separate Client Privacy Notice.

4. How Your Information Is Used

Your information may be used to:

  • Respond to your enquiry

  • Arrange an initial consultation or counselling sessions

  • Provide counselling services if you become a client

I will only use your information for the purposes for which it was provided.

5. Lawful Basis for Processing

Under the UK GDPR, the lawful bases I rely on are:

  • Legitimate interest – to respond to enquiries and provide counselling services

  • Contract – when counselling sessions are agreed

  • Legal obligation – where required by law

6. Confidentiality

As a counsellor, I work within professional ethical guidelines and maintain strict confidentiality. Any information shared will remain confidential except in circumstances where:

  • There is a risk of serious harm to you or others

  • There are safeguarding concerns

  • Disclosure is required by law

Any discussion in professional supervision is anonymised to protect client identity.

7. Data Storage and Security

Your personal information is stored securely and only accessed when necessary.

Reasonable steps are taken to protect your information from loss, misuse, or unauthorised access.

8. How Long Information Is Kept

If you contact me but do not become a client, your information will usually be kept for up to 3 months before being securely deleted.

Client records are kept in accordance with professional and legal requirements, which will be explained in the Client Privacy Notice.

9. Your Rights

Under data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data where appropriate

  • Restrict or object to processing

Requests can be made by contacting me directly.

You also have the right to lodge a complaint with the UK data protection authority, the Information Commissioner's Office (ICO).

10. Cookies

This website may use basic cookies to ensure the website functions properly. No personal data is collected through cookies without your consent.

11. Changes to This Policy

This privacy policy may be updated occasionally to reflect legal or practice changes.

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